Baios Bay
Zendesk Support Scripting
Support AutomationJavaScriptZendesk APINode.js
Custom automation scripts for enhanced Zendesk support workflows
Client
Preflet Lda
Timeline
2 weeks
Project Status
CompletedProject Overview
Custom JavaScript solutions integrated with Zendesk APIs to automate repetitive support processes and improve team efficiency.
Key Features
- Automated ticket triage
- Custom macro triggers
- Dynamic ticket fields
- Real-time SLA tracking
- Slack notifications
Project Screenshots
Custom Macros Interface
Support Analytics Dashboard